LIBRARY POLICIES AND PROCEDURES

All adult non-fiction, adult fiction, children’s, juvenile non-fiction, juvenile fiction, young adult, biography and audio books may be taken out for two weeks (14 days). A phone call during Library business hours is sufficient for renewing materials, must speak to a staff member (messages on answering machine will not be counted). Magazines are allowed to be taken out for one week (7 days). We issue Library cards to all new and existing patrons. YOU ARE UNDER OBLIGATION TO NOTIFY US IF THERE IS AN ADDRESS OR PHONE NUMBER CHANGE.

FINES

We charge $.10 a day or $.50 a week for all overdue books for each day that we are open. Wednesdays, Sundays and holidays that we are closed will not be charged. Audio Books will be charged .25 cents a day or $1.25 a week. Dvds and Blurays will be charged $1.50 for each movie, each day overdue that we are open.

VIDEO POLICY

We have Family, Children, and Adult DVD's and Bluray which may be signed out for a 2-day rental or until the next day we are open. We do not charge a rental fee for the videos when they are signed out, however we do CHARGE A FINE OF $1.50 PER DAY FOR EVERYDAY THAT THE VIDEO IS OVERDUE.  You must be 18 or older to sign out videos.  A child bringing a note from home will be refused.  ONLY 3 VIDEOS MAY BE TAKEN OUT PER FAMILY OR HOUSEHOLD.  Videos may be placed in the drop slot before we open on the day they are due.  If videos are placed in the box after we are closed, it is considered a next day return.  Please be sure to put the videos back in their cases before returning.  If a disc is scratched or damaged when you receive it, please notify the Library so that we can send it for repair or replace it.

COMPUTER/PRINTING POLICY

No person under the age of 10 years without adult supervision. Ages 10-14 will be at the staff’s discretion.  You must sign in at front desk before using computer with your name and the current time.  Maximum time on computer is 1 hour. (With exceptions for school work that must be arranged with Librarian) Computers will be shut down 15 minutes before closing time.  No food or drink near computers.  Black & White print offs and copies are $.20 each, Color is $.25, Senior and Organizations receive a $.05 discount.  FREE WIFI---We now offer Laminating! $1 per page

FAXING SERVICES

Our fax number is (716)-257-9500.  On outgoing faxes, we charge $2 for the first page and $1 for each additional page.  International faxes are $5 for the first page and $3 for each additional page.  There is no charge for the cover sheet.  To receive a fax, it is $3, no extra charge per page.  Your fax will be kept in a safe place away from public view until you pick it up.

DAMAGED/LOST MATERIALS

Patrons are responsible for all materials borrowed.  If Library materials become damaged or go missing, patron must pay for the item at the value determined by the Library. (Either what the item originally cost or what it will cost to replace it.)  If you lose or damage your library card within 1 year of receiving a new one, there will be a charge of $1 for a new card.

PRIVACY POLICY

All our patrons are allowed the same privacy, no matter what your age.  The Library will not release any of your personal information or your checkout history for any reason unless required by law.

MEETING ROOM POLICY

The Cattaraugus Free Library does not have a separate private meeting space.  We have a back room that is available for meetings, by appointment only, with the understanding that there is no door to the room for privacy and there is a maximum of 8 people allowed in the room at one time. To schedule use of the meeting room, please just contact the Library.

UNATTENDED CHILDREN POLICY

The Cattaraugus Free Library is dedicated to providing a welcoming environment that encourages child to visit the Library, use Library collections and services, and attend Library programs.  Library staff are available to assist and support children with their use of the Library resources.  However, the Library is not responsible for children who are left unattended on Library premises.  Unattended children are children of any age apparently unaccompanied by a parent, guardian, and/or responsible caregiver in the Library.

Parents, guardians and/or caregivers are solely responsible for the safety and behavior of their children.  They are advised that children, like all Library users, are expected to comply with the Library’s “Rules and Regulations” and a child who violates those rules may be asked to leave Library premises.  Parents, guardians and/or caregivers must inform themselves as to scheduled Library closing times and be aware that a Library facility sometimes may have to close unexpectedly due to emergencies or safety issues.  It is the responsibility of parents, guardians and/or caregivers to let their children know what they should do if they must leave the Library.

Library staff may call the police or other appropriate agency is a child otherwise appears to be at risk.

Beginning February 27, 2018, the Library will adopt a new policy for our patrons.  We have had an ongoing problem with foul language being used at our computers.  We are now implementing a 3 strikes you're out rule while you are a patron inside the Library.  Meaning, if you have been spoken to more than once about your behavior and/or language, on the 3rd time you will be asked to leave for the Library for the remainder of open business hours.  This policy is for all patrons of all ages.